Contact us | Whakapā mai
Have an enquiry, specific need or feedback? Here's how you can get in touch.
Emergencies and safety on campus
Urgent emergency and medical assistance
In cases of emergency where you are afraid for the safety of yourself or those around you, and you need the assistance of police, an ambulance, or fire services, call 111.
University Security team
For all other emergencies, please call the University Security team. Their phone lines are open 24/7.
- Phone: 0800 373 7550
- Internal phone: 966
Students | Ngā tauira
UoA Assistant
Get immediate answers to common questions by starting a conversation with our chatbot. Click on blue icon at the bottom right-hand side of this screen to get started.
Queries and non-urgent assistance
Student Hubs
On campus
For assistance and advice on any aspect of your studies and life at the University, visit the Student Hubs on campus to speak with one of our hub advisers in person.
Our Student Hubs are open most days from 8am-8pm, and that includes weekends. Drop in to a Student Hub near you!
Outside of Auckland/off-campus
If you are not in Auckland or are unable to visit in person, you can:
- Book an appointment to meet with a Hub Adviser online.
- Phone us. Our lines are open Monday-Friday, 9am-5pm (NZT).
- Auckland: (09) 923 5025
- Outside Auckland: 0800 61 62 63
- International: +64 9 373 7513
Postal address
The University of Auckland
Private Bag 92019
Auckland 1142
New Zealand
Alumni | Ngā raukura
Other enquiries
Feedback and complaints
Provide feedback to help us improve our services, visit Complaints and incidents.
Media
For any general media relations enquiries, contact the Media and Communications team.
Research and consultancy
To find out how research can benefit your business, reach out to the UniServices team through the UniServices Contact us form.
Student recruitment advisers
To learn more about our schools outreach programme, contact the Schools and Community Engagement team.
Schedule the Vice-Chancellor for an event
To make a scheduling request for the Vice-Chancellor Professor Dawn Freshwater, complete the scheduling request form.