Contact us | Whakapā mai
Have an enquiry, specific need or feedback? Here's how you can get in touch.
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Emergencies and safety on campus | Ngā raru ohotata me te noho haumaru i te papa ako
Urgent emergency and medical assistance
In cases of emergency where you are afraid for the safety of yourself or those around you, and you need the assistance of police, an ambulance, or fire services, please call 111.
University Security team
For all other emergencies, please call the University Security team.
The University Security team phone lines are open 24/7.
- Phone: 0800 373 7550
- Internal phone: 966
Students | Ngā tauira
UoA Assistant
Get immediate answers to common questions by starting a conversation with our chatbot. Click on blue icon at the bottom right-hand side of this screen to get started.
Online
If you have a query or require non-urgent assistance, you can fill out our Contact us form.
Student Hubs
For assistance and advice on any aspect of your studies and life at the University, visit the Student Hubs on campus to speak with one of our Hub Advisers in person.
Our Student Hubs are open most days from 8am-8pm, and that includes weekends. Drop in to a Student Hub near you!
If you are not in Auckland or unable to visit in person, you can book an appointment to meet with a Hub Adviser online.
Phone
If you're not able to drop in to a Student Hub and want to speak with someone, you can call us.
Our lines are open Monday-Friday, 9am-5pm (NZT).
- Auckland: (09) 923 5025
- Outside Auckland: 0800 61 62 63
- International: +64 9 373 7513
Postal address
The University of Auckland
Private Bag 92019
Auckland 1142
New Zealand
Alumni | Ngā raukura
General enquiries about Alumni Relations
Phone
Call Alumni relations at +64 9 373 7599 ext 84653.
Alumni Relations Postal address
Alumni Relations Office
The University of Auckland
Private Bag 92019
Auckland Mail Centre
Auckland 1142
New Zealand
Other enquiries
Feedback and complaints
Provide feedback to help us improve our services, visit Complaints and incidents.
Media
For any general media relations enquiries, contact the Media and Communications team.
Research and consultancy
To find out how research can benefit your business, reach out to the UniServices team through the UniServices Contact us form.
Student recruitment advisers
To learn more about our schools outreach programme, contact the Schools and Community Engagement team.
Schedule the Vice-Chancellor for an event
To make a scheduling request for the Vice-Chancellor Professor Dawn Freshwater, complete the scheduling request form.
Staff | Ngā kaimahi
General enquiries and help with University services for University of Auckland staff
Got a questions? Our online help centre is here to help.
Check out the Staff Service Centre portal.
Phone
(09) 923 6000
Hours
Monday - Friday, 7:30am - 6:00pm