Inside our biggest collection: The On-Demand Collection

With more than 1.3 million items, the On-Demand Collection (ODC) houses over 70% of Te Tumu Herenga | Libraries and Learning Services’ physical and digital collections off-campus in East Tāmaki. The ODC frees up library space for new collection materials, exhibitions and student spaces (such as study rooms, hubs and ReoSpace).

The small team at the ODC process around 250 item requests a week. They dispatch to and receive items from Libraries and Information Commons across all our campuses, from Te Papa Ako o Tai Tokerau in Whangarei to Te Papa Ako o Tai Tonga in Manukau.

Whilst browsing in person isn’t available, the ODC team can process and deliver most requests for electronic and physical items in around two working days*.

Requesting an item from the On-Demand Collection

1. An item has 'On-Demand Collection' as its only location in the Catalogue.
   
2. Select ‘Request item’ and choose your preferred pick-up location.
3. ODC staff pick and process your item for delivery.
4. You’ll receive an email when it arrives.
5. Pick up your item from the Pāwhiri me te Kohikohi | Click and Collect shelf.
6. Check out using the self-issuing machine.