Locations and contact details

We provide health and counselling services across two of our Auckland campuses: City Campus (primary service) and Grafton Campus. We also offer a counselling service at Tai Tokerau through a third party. 

Postal address:
University Health and Counselling Services
Private Bag 92019
Auckland
New Zealand

Phone: 0800 698 427, 0800 MY UHCS
Fax: 09 373 7501
Email: uhsinfo@auckland.ac.nz

Note: walk-in counselling appointments are now available through Te Papa Manaaki, Campus Care. Visit their page for more information about this service.
Location: Reception Desk, Building 315-151, Level 1, Kate Edger Information Commons
Opening hours: Monday-Friday 8.30am-4pm

Kate Edger Information Commons, Level 3
2 Alfred Street
Auckland Central
Auckland 1010

Standard opening hours:
Monday - Thursday: 8.20am- 6pm
Friday: 8.20am - 4pm

Please note:
- Hours may vary during semester breaks.
- We open at 10.30am on the first Tuesday of the month due to staff meetings.

Physical address:
Building 505 Rm 325, Level 3
85 Park Rd
Grafton
Auckland 1023

Standard opening hours:
Monday-Thursday: 8.30am-5pm
Friday: 8.30am-4.30pm

Please note:
- Hours may vary during semester break.
- This clinic is closed between 12.30-1.30pm daily.

We offer free counselling services to Tai Tokerau students through Whangarei Care Centre. To arrange an appointment, please contact them directly and indicate you are a University of Auckland student. You will need to show a valid student ID card at your appointment.

Physical address:
1 Mill Road
Regent
Whangarei 0112

Phone: 09 437 6397
Email: admin.whangarei@fwn.org.nz

If you need after-hours medical advice, please contact Healthline on 0800 611 116. They are available 24/7 and this is a free service. 

For information about the Auckland Emergency Department, please visit the Healthpoint website.

To find your nearest after-hours White Cross Clinic, please visit their website. They have 36 clinics scattered throughout the wider Auckland region, offering a range of services. 

Visit our Urgent support services page for a full list of urgent support and after hours mental health support.