In-person support

We are here to provide all of your connectivity, technology, and software solutions throughout your academic journey.

Student IT Hub services

We offer in-person and online IT assistance to currently enrolled students. Our services include:

Online general University IT and technology support at the Student IT Hub
In-person general University IT and technology support, whether you are a new student or further along in your studies
IT workshops for students to familiarise themselves with University systems and software. For more information, visit IT Workshops.
Password recovery or resetting, and two-factor authentication issues
Software and FlexIT support for general University applications
Study spaces in the Kate Edger Information Commons
WiFi troubleshooting
Campus Card collection

Locations and hours

Student IT Hub, City Campus

Monday to Friday 8am-6pm

End-of-year closedown

Friday 20 December 2024 open 8am–3pm
Saturday 21 December 2024–Sunday 5 January 2025: Closed

Te Herenga Mātauranga Whānui | General Library
Building 109, 5 Alfred Street, Auckland
Wayfinding map

Get in touch

If you would like to speak with someone from our friendly team, or access any of our services, please drop in. You do not need an appointment, simply visit us during our opening hours and the team will be happy to help.