Student Hubs
Visit us for help and advice on any aspect of your studies and life at the University of Auckland.
Nau mai, haere mai. Welcome to the Student Hubs!
The Student Hubs are your physical gateway to Waipapa Taumata Rau | the University of Auckland. Our friendly staff are here to provide you with advice on any aspect of your studies and life at University.
Student Hubs services
Whether you are a prospective student or a current student from any of our faculties, we can help you with a wide range of information and services, including:
- Exploring your study options with the University, including career pathways and Postgraduate level possibilities.
- Understanding and navigating entry into the University, including support with your application, admission and enrolment.
- Course selection, enrolment, degree planning and structuring your studies.
- Help and advice with fees, transcripts, and visa enquiries.
- Understanding and navigating University life.
- Library services and student IT support.
- University support options, including connection to wellbeing, disability, and engagement services.
Locations and hours
On Tuesday 25 November the Student IT Hub will be closed whilst it is relocated. It will reopen on Wednesday 26 November on Level G, General Library.
Student Hub, City Campus
Te Herenga Mātauranga Whānui | General Library
Building 109, 5 Alfred Street, Auckland
Wayfinding map
Hours: Monday to Thursday 8am-10pm, Friday 8am-8pm, Saturday and Sunday 9am-8pm
Student IT Hub, City Campus
Kate Edger Information Commons
Building 315, Level 2, 9 Symonds Street, Auckland
Wayfinding map
Hours: Monday to Friday 8am-6pm
Student Hub, Grafton Campus
Te Herenga Hauora | Philson Library
Building 503, Level 1 (entry via the Atrium, Building 505), 85 Park Rd, Grafton
Wayfinding map
Hours: Monday to Thursday 8am-10pm, Friday 8am-8pm, Saturday and Sunday 9am-8pm
Student Hub, Te Papa Ako o Tai Tonga
6 Osterley Way, Manukau
Wayfinding map
Hours: Monday to Friday 8am-8pm, Saturday and Sunday 9am-5pm
Student Hub, Te Papa Ako o Tai Tokerau
L Block, 13 Alexander Street, Whangarei
Wayfinding map
Hours: Monday to Friday 8am-4.30pm, Saturday 10am-4pm, Sunday closed
Visit us
If you would like to speak with someone from our friendly team, or access any of our services, please drop into one of our locations. You do not need an appointment, simply visit any Hub during our opening hours and the team will be happy to help.
Can't drop in to a Student Hub?
If you live outside of Auckland and Whangarei or are unable to visit us in person, the next best thing to do would be to submit an online enquiry. One of our Student Experience Centre representatives will be in touch via email or, in some cases, by phone to advise you further.
If you still want to have a chat with someone from the Student Hubs team, you can request an online appointment through our Online appointment request form.
Phone:
Auckland: (09) 923 5025
Outside Auckland: 0800 61 62 63
International: +64 9 373 7513